Postwatch. Completely independent organisation.
Post offices are visited by twenty eight million people at least once every week. On average, we send 100 letters and receive over five times that amount from friends and businesses each year. Just about everyone of every age and every background uses the post in some way and they need an effective consumer body to make sure their views are heard. This is why Postwatch was set up.
Postwatch is a completely independent organisation, not attached to Consignia (the new name for the Post Office) or part of the Government. Postwatch was set up to ensure that post offices, Parcelforce, Royal Mail and any competing postal providers, give the best service possible to you, their customers.
Postwatch has a network of nine regional committees around England, Wales, Scotland and Northern Ireland. The chairman of each committee sits on the national council and feeds back as much information as possible about people's concerns and aims for postal services in their area.
For more information please visit our web site: www.postwatch.co.uk